Warranty

  • All La Petra jewels are made in Sterling Silver and 18k Gold, verified by the “Laboratorio A1 de Análisis y Contraste de Andalucía” (A1 Laboratory of Analysis and Hallmark of Andalucia).
  • Our jewels have a two-year warranty starting from the date of purchase in case of manufacturing or hidden defects, according to the established terms on the “Ley General para la Defensa de los Consumidores y Usuarios” (General Law for the Protection of Consumers and Users)
  • During the warranty period and showing proof of purchase of this website, your jewel will be repaired or replaced upon consideration and decision of our technical team.

 

Should you have any question, please do not hesitate to send us an email to [email protected]  and we will get back to you as soon as possible.

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